Frequently Asked Questions

To ensure your desired date is available, we recommend booking your photo tour at least six weeks in advance. However, we always strive to accommodate last-minute requests as well!

Absolutely! At TurkiyeFotoShoot, we understand the value of capturing every moment. That's why all our packages include both the original, unedited .JPG files and the professionally edited images. For an additional fee, you can also receive your photos in RAW format.

Expect an email containing your original within 48 hours and edited images within 15 days of your photo tour.

Once your payment is processed, you'll be able to connect with your photographer directly to discuss details such as meeting time, locations, and creative ideas for your shoot.

While we can't control the weather, TurkiyeFotoShoot is committed to capturing stunning images regardless of the conditions. Your photographer may suggest an alternate location, Timig based on the weather to ensure the best possible results. If you're unwilling to consider the proposed alternative, refunds will not be issued. In cases of hazardous or completely unmanageable weather, refunds will be evaluated on a case-by-case basis.

Choose outfits that make you feel comfortable and confident. Keep in mind the weather conditions at your destination, and note that we don't provide makeup or hairstyling services.

With some notice, this is not a problem. We must admit, we're pretty open about our cancellation policy - the photographers on our network are very skilled at what they do and their time is their income, so when a job cancels we need to respect this.

Our cancellation policy applies to all bookings except "Corporate Events". If you need to cancel or reschedule your photo tour, please notify us in writing by emailing hello@turkiyefotoshoot.com. The cancellation will be effective from the date we receive your written notification, and fees may apply as follows:

• (a) For cancellations more than 30 days before the scheduled photo tour date, you'll receive a full refund minus any transaction fees.
  
• (b) For cancellations between 15 and 30 days prior to the scheduled photo tour date, a 50% cancellation fee will be charged, and the remaining balance will be refunded, minus any transaction fees.
  
• (c) For cancellations within 14 days of the scheduled photo tour date, a 100% cancellation fee will be charged, and no refund will be provided.

Regarding rescheduling, we'll do our best to accommodate requests up to one week before the shoot, subject to the photographer's availability.