Frequently Asked Questions
How far in advance should we book your services?
We recommend booking 6 to 8 weeks ahead of your event. However, we understand that sometimes plans change. In such cases, we may be able to accommodate last-minute requests based on our team's availability.
Do you provide both photography and videography?
Yes, we offer customized packages that combine photography and videography services tailored to your event's specific needs.
When and how will we receive our files?
Our goal is to provide you with your original photographs as quickly as possible. They will be ready within 24 hours of the event.
Edited videos will follow, typically within 10 to 15 business days, via a secure download link.
Do you shoot executive headshots at events?
Yes, we provide on-site headshot photography, delivered with your event photographs.
What if our schedule changes or the event is postponed?
If your schedule changes or the event is delayed, please inform us as soon as possible. We will collaborate with you to reschedule our services at a convenient time. Our cancellation policy is designed to be flexible and fair, taking into account the circumstances of each case.
Do you offer raw files and footage?
Yes, we can provide RAW photo files and unedited video footage for an additional fee.
How do you ensure confidentiality and data security?
We treat sensitive information with the utmost care and provide non-disclosure agreements for enhanced security. Your data is securely stored and delivered, ensuring your peace of mind.
What areas of Turkey do you serve?
We serve major cities across Türkiye, including Istanbul, Ankara, Antalya, Cappadocia, and Bodrum and more...